Can I keep my existing clients if I move off Booksy?

Yes. Export your client list, import the CSV into Booked, and send your new booking link. Your clients rebook through the link instead of the app.

Will I lose new-client discovery?

Honestly, yes — that is the trade. Booked has no marketplace. If a meaningful share of your new clients come from browsing inside Booksy, weigh that against what the listing costs you.

Booked vs Booksy

Booksy is a consumer marketplace with booking software attached. Booked is booking software with no marketplace. If you want your clients to arrive through your own link and stay yours, that difference is the whole decision.

Side by side

	Booksy	Booked
Where clients book	A marketplace profile alongside other shops in your area	booked.co/your-shop — your link, no directory, no neighbours
Pricing model	Tiered, and scales with the size of your team	Flat per shop. One chair or six, the plan price is the same
Client relationship	The platform holds the discovery relationship	Your customer list is yours and exports as CSV
Card processing	Bundled with the booking product on most plans	Optional. 3.75% + 45¢ per successful charge, all-in, and only if you turn it on
Leaving	Export what the platform chooses to export	Export customers and bookings as CSV, any time, without asking support

Choose Booksy when

You genuinely want marketplace discovery and are happy for new clients to find you next to other shops.
You rely on the consumer app's habit — clients who open Booksy to browse rather than searching for you by name.
You want an all-in-one that includes point of sale and retail inventory today.

Choose Booked when

Your clients already know your name and you just need a link that works.
You do not want your regulars shown competing shops at the moment they rebook.
You want a flat bill that does not move when you hire a second chair.

Questions

Can I keep my existing clients if I move off Booksy?: Yes. Export your client list, import the CSV into Booked, and send your new booking link. Your clients rebook through the link instead of the app.
Will I lose new-client discovery?: Honestly, yes — that is the trade. Booked has no marketplace. If a meaningful share of your new clients come from browsing inside Booksy, weigh that against what the listing costs you.