Booked vs Booksy
Booksy lists your shop in its app next to other shops, and clients can book there. Booked gives you a booking page at booked.co/your-shop and does not run a marketplace. Clients who already know your shop book at that link.
Comparison
| Booksy | Booked | |
|---|---|---|
| Where clients book | A marketplace profile alongside other shops in your area | booked.co/your-shop, with no directory listing |
| Pricing model | A monthly subscription, plus a monthly charge for each additional team member | Flat per shop on a plan. Starter is one staff member. Pro is unlimited staff at one price |
| Client relationship | If you turn Boost on, a new client from it carries a one-time fee on the first visit | You can export your customer list as a CSV |
| Card processing | Their own processing, offered as an option | Optional, on Pro. The default is 3.75% + 45¢ per successful charge, all-in |
Choose Booksy when
- You want new clients to find your shop in a marketplace, next to other shops.
- You want clients who open the Booksy app to browse shops, and those clients do not already know your name.
- You want card readers and payments in the same app as booking.
Choose Booked when
- Your clients already know your shop, and you need a link they can book through.
- You do not want Booksy to show other shops to a client who is rebooking with you.
- You want the software price to stay the same when you add staff on the Pro plan.
Questions
- Can I keep my existing clients if I move off Booksy?
- Yes. Export your client list, import the CSV into Booked, and send your booking link. Clients book through that link.
- Will I lose new-client discovery?
- Booked has no marketplace, so you lose clients who find you by browsing inside Booksy. If that is a large share of your new clients, include it when you compare the cost of the listing.