Switch from Booksy

The marketplace question, and how to move the pieces that matter.

Booksy pairs booking software with a marketplace listing. That is a good pitch if you rely on the marketplace for new clients. If most of your bookings come from regulars, Instagram, or Google, the marketplace is a tax you are paying for traffic you already had.

What Booked replaces

• Booking page—replaced by booked.co/<slug>.
• Reminders—replaced by email (Starter+) and SMS ($5 add-on, Pro).
• Customer directory—replaced by the Booked CRM (Pro).

What Booked does not replace

• The Booksy marketplace itself. Booked has no marketplace. Weigh the cost of a Booksy subscription against your actual marketplace-attributable revenue.
• In-app payments to stylists—Booked's Card Payments settles to the shop's bank account, not to individual staff wallets.

Export from Booksy

Booksy allows CSV export of the customer list from the business dashboard (Clients → Export). Use that CSV with Booked's import tool.

If Booksy will not let you export cleanly, email support@booked.co—we have helped shops assemble a list from bookings when the directory export is restricted.