Getting started

For owners weighing Booked against what they use today. Pricing detail, feature scope, data ownership, and step-by-step migration guides.

Evaluating Booked

Pricing, trial, features, SMS costs, payouts, data ownership, security, uptime.

Pricing explained — Two plans, one add-on, no per-booking fee, no card-vault lock-in.
Starter vs Pro: which plan fits — Choose by staff count and whether you need customer history.
Free trial details — 14 days free on the plan you pick, no card. Then a further 7-day Stripe trial if you choose Starter at checkout.
SMS costs and limits — $5 for 500 messages a month. Top-up packs available if you run out.
Card processing fees — 3.75% + 45¢ all-in when a customer pays a deposit or prepays. One rate, nothing else deducted.
Features at a glance — Everything Booked does, in one table, honestly labeled.
Data ownership — Your customers and their history are yours. Export anytime, no lock-in.
Security basics — What Booked does under the hood to keep your data safe.
Uptime and reliability — How Booked stays up, and what happens when a dependency does not.
Who Booked is for — Independent barbershops and salons, one to a dozen chairs. Not chains, not spas.
Why Booked is small on purpose — Every feature we do not build is one you do not pay for. Here is the trade.
How billing works — Monthly, prepaid, prorated on changes, canceled from the Stripe portal.
Accepted countries and currencies — US-first today. What works elsewhere and what does not.
What happens if I cancel — Access ends at cycle end. Data is retained for 30 days, then purged.
Support and response times — Email support only, one small team behind it, honest hours and realistic response times.

Migration checklists, importing from Square, Booksy, Vagaro, Fresha, and more.

Migration checklist — One page. Print it. Cross items off as you switch.
Switch from Square Appointments — How the concepts map, what to export, and what to expect on the fee side.
Switch from Booksy — The marketplace question, and how to move the pieces that matter.
Switch from Vagaro — Bigger toolset, bigger price. Move to Booked when you have stopped using most of it.
Switch from Fresha — Fresha is free, but "free" has a distribution and a data cost. Read this before switching either way.
Switch from Schedulicity — Similar sized tool, similar sized price. What actually differs.
Switch from Acuity (Squarespace Scheduling) — Acuity is a good general scheduler. Booked is a specific one for shops.
Switch from Instagram DM bookings — The biggest quality-of-life upgrade a shop can make. Here is how in an hour.
Switch from Google Calendar and a form — The MacGyver setup that works until it does not. When to graduate.
Why shops switch to Booked — The four reasons we hear the most, in order.