Take card payments and get paid

Setting up payouts, what Booked charges, and how the money reaches your bank.

Card payments are a Pro feature. Once they are on you can take a deposit at booking, charge the full price at booking, or keep taking payment in the shop and use Booked only for the calendar.

Setting it up

  1. Dashboard → Billing, find the Payouts card.
  2. Start setup. This opens Stripe, who handle the verification.
  3. Give Stripe your business details and the bank account you want paid into.
  4. You come back to Booked when they are done.

The card shows where you are: Not started, In progress, or Ready. Stripe can take a little while to finish checking, and until they say yes to both taking cards and sending payouts, the card stays In progress and your booking page keeps behaving as if payments are off. If they need something else from you, Continue setup takes you back to exactly where they stopped.

What it costs

2.75% per transaction, taken automatically at the time of the charge. There is no monthly fee for payments and no separate Stripe bill — Stripe's own processing fee comes out of the same charge, the same way it does anywhere else you would take a card.

Tips are the exception: Booked takes nothing on a tip. All of it routes to you.

Card only, on purpose

Booked takes cards and not wallets like Klarna or Cash App. Those cost several points more to accept, and at 2.75% all-in we would be quietly putting you underwater on every one of them. A flat rate you can predict is worth more than a longer list of logos on the checkout.

Deposit or full payment

In Profile, once payouts are ready, choose:

The setting is brand-wide. Every location takes payment the same way.

Getting the money

Stripe pays out to your bank on their standard rolling schedule for your country — in the US that is about two business days after a charge settles. Booked does not set or change that schedule, and the first payout usually takes longer than the ones after it while Stripe finishes verifying you.

Charges are made on your behalf, which means your shop's name is what shows on the client's statement, and any dispute is raised against you rather than against us.

Refunds come out of the same place — see Refunds and chargebacks, below.