Open your Stripe billing portal

Update card, download invoices, change plan, cancel — all in one Stripe-hosted page.

Billing is powered by Stripe. Anything that touches your subscription — card, invoices, plan changes, cancellation — lives in Stripe's hosted portal, so you get the same experience Stripe customers see everywhere.

Steps

Open Dashboard → Billing.
Click Manage in Stripe.
Log in to the same email address you use for Booked.

What you can do in the portal

Update the card on file.
Download PDF invoices for every past charge.
Change plan (Starter ↔ Pro, monthly ↔ yearly) — only if your subscription is the plan on its own. Stripe cannot change a subscription that also carries the SMS add-on or extra locations; you can still cancel from here, and support will move you.
Add or remove the SMS or extra-location add-ons.
Cancel your subscription.

Two traps

Inside a free trial, changing plan here ends the trial and charges you straight away. That is Stripe's behaviour for any change to a trialing subscription, not a Booked setting. Wait until the trial has run out.

The portal is your subscription, not your customers' money. Deposits your customers paid, refunds to them and disputes are a different account entirely — those are on your Connect account, and refunds are issued from Dashboard → Calendar on the booking itself. See How do refunds and chargebacks work?.

If a payment fails

Stripe retries over several days and emails you each time. Nothing is switched off on the first failure — update the card in the portal and the retry settles it.

Security

Booked never sees or stores your card number. Stripe holds the card, we hold a customer ID. If your card is compromised, update it in the portal and every future charge picks up the new one automatically.