Cancel your subscription
Cancels at the end of the current cycle. Your data stays; your public page pauses.
Cancellation is scheduled, not instant. You keep everything working until the end of the current billing period.
Steps
- Open Dashboard → Billing.
- Click Manage in Stripe → Cancel plan.
- Confirm.
The billing panel shows Active until <date>. On that date, the shop moves to a paused state.
What "paused" means
| Item | Behavior when paused |
|---|---|
| Public page | Shows "Booking paused" instead of the booking form |
| Dashboard | Read-only. Calendar, customers, exports still viewable |
| SMS | Stops. Email confirmations for existing bookings still send |
| Data | Retained indefinitely. Nothing is deleted |
Coming back
Re-subscribe from Dashboard → Billing → Reactivate at any point. Your public page comes back online within a minute.
Deleting your shop entirely
Cancellation does not delete your account or data. To have the shop and its records permanently removed, email support@booked.co from the address on file. We honor deletion requests within 30 days.