Features at a glance
Everything Booked does, in one table, honestly labeled.
| Category | What you get |
|---|---|
| Public page | booked.co/<slug>, mobile-first, SEO metadata, map, hours, services |
| Calendar | Day and week views, drag-to-move, buffers, time-off blocks |
| Staff | Unlimited on Pro; per-staff hours, services, and time-off |
| Services | Duration, price, category, seats per session for classes |
| Customers | Contact list, visit history, private notes, tags |
| Import | CSV import from Square, Booksy, Vagaro, Fresha, generic CSV |
| Notifications | Email confirmations and reminders; SMS on Pro + SMS add-on |
| Payments | Optional Booked Card Payments via Stripe Connect (Pro only) |
| Classes | Multi-seat sessions with waitlists that alert when a place opens |
| Locations | Several locations under one brand, each with its own page (Pro) |
| Gift cards | Sell stored value to your own customers, redeemed against bookings |
| Billing | Stripe customer portal, invoices, one-click cancel |
| Privacy | GDPR and CCPA data-subject workflows; sub-processor list |
| Access | Owner login by email or phone (OTP); PWA installable on iOS and Android |
What Booked deliberately does not do
- No marketplace or discovery — your customers reach you via your URL, not by browsing.
- No POS or inventory — Booked ends at the appointment; charge for retail in your existing till.
- No payroll or commission splits — payout is per-charge to your bank.
- No email marketing platform — transactional messages only; use a dedicated tool for campaigns.
- No rooms or equipment booking — availability is worked out per person, not per resource.
Why the second list matters as much as the first
Every one of those is something a competitor will list as a feature, and each one would have made the software larger and the parts you use every day slower to reach.
Being narrow is on purpose. See Why Booked is small on purpose.