Switch from Vagaro
Bigger toolset, bigger price. Move to Booked when you have stopped using most of it.
Vagaro is a broad platform — memberships, retail, forms, marketing. Shops that switch to Booked usually do so once they realize they are paying for modules they never opened.
Concept mapping
| Vagaro | Booked |
|---|---|
| Business profile page | booked.co/<slug> |
| Services | Services |
| Service providers | Staff (Pro) |
| Customer list | Customers (Pro) |
| Text reminders | SMS add-on ($5, Pro) |
| Vagaro Merchant Services | Booked Card Payments (3.75% + 45¢, Pro) |
| Vagaro Forms, Marketing, Memberships, Retail | Not in Booked — use dedicated tools |
The honest version of that last row
If you actively sell memberships or packages, Booked will not fit, and no amount of configuration will change that — see Who Booked is for. If you bought Vagaro for the calendar and the rest came along with it, the switch is straightforward.
Check the memberships module before you move. Prepaid balances your clients hold are an obligation, and Booked has nowhere to put them.
Export from Vagaro
From the Vagaro admin: Reports → Customer List → Export. Vagaro also exports appointment reports and a service list; take all three while you still have access.
Import them at Dashboard → Import data. Customers first, then services and staff, then past bookings — the booking importer matches on service and staff names, so those have to exist first.
Fee comparison
Vagaro's payment processing sits around 2.75%–3.5% depending on card type and volume. Booked's rate does not move with card type, so there is no premium-card surcharge where Vagaro often adds one. On a mix weighted towards rewards cards the flat rate usually comes out ahead; on plain debit it may not. Work it out on your own last month rather than on a headline number.
What does not come across
Forms and intake documents, retail inventory, membership balances, and card details on file. Cards cannot move between processors.