Can I add a walk-in from the calendar?

Yes. Click an empty slot, fill three fields, done. No customer email required.

Walk-ins get added directly to the calendar. They skip the public booking flow and never generate a confirmation email unless you add one.

Steps

1. Open Dashboard → Calendar.
2. Click the empty slot where the walk-in should sit.
3. Fill:

- Staff member (defaults to the column you clicked)

- Service

- Customer name (email and phone are optional)

1. Save.

The booking lands with status confirmed. If you added an email, we send the standard confirmation; without one, the booking sits silently on the calendar.

When to record a walk-in vs skip it

• Record it if you want the revenue on your dashboard totals, the customer on your Pro CRM, or a paper trail for staff commission.
• Skip it if the person walked in, paid cash, left, and you'll never see them again. Booked won't know about the appointment, and that's fine.