Calendar & bookings · Shop owners · Booked Help

• How the booking buffer works — A single number that stops customers booking the slot you're currently standing in.
• Block time off — Vacations, single days, or a two-hour lunch. Blocks belong to a staff member, not the whole shop.
• Mark a booking as no-show — Two clicks. The customer's history gets a mark, and any deposit rules kick in.
• Reschedule a booking — Drag on the calendar, or open the booking and pick a new time. The customer gets an email.
• Can I add a walk-in from the calendar? — Yes. Click an empty slot, fill three fields, done. No customer email required.
• See your bookings in your phone calendar — Subscribe from Apple Calendar, Google Calendar or Outlook so your appointments sit alongside the rest of your day.
• Booking statuses explained — Five statuses. Each one changes what the customer sees and what your reports count.
• Turn on deposits — Charge a percent of the service at booking. Pro plan and a verified Stripe account required.
• Waitlists for full sessions — When a class fills up, customers can ask to be told if a place opens. Nothing is held — first to book gets it.
• Set up a standing appointment — Book a regular into the same slot every week or fortnight, in one go, without re-entering it each time.