My confirmation did not arrive

Three things to check before contacting the shop.

If your booking went through you saw an on-screen confirmation with a reference code. The email or SMS should arrive within a minute.

Check these first

1. Spam and Promotions. Confirmation emails come from noreply@mail.booked.co. Move it to Inbox once and future ones will land there.
2. The address you typed. A single typo in your email or phone number will silently misroute the message. The on-screen confirmation is the source of truth.
3. Carrier filtering (SMS). Some carriers hold the first automated SMS from a new sender for a few minutes. It will usually arrive.

If it still has not arrived

Contact the shop directly. They can see your booking in their calendar and can resend the confirmation to a corrected address.